Servicenow related list conditions. Same issue does not occur in backend view.

Servicenow related list conditions All reco Create a related list in INC form which will store the value of past Caller details. You can create a default filter on a related list with the criteria you want it to show. From this related list header, right click and select Configure -> UI Actions from the list of UI Actions, open the record for Initiate Assessment and add the condition !RP. Is it possible to add a filter on an embedded list same as on related list? I want to remove add button from one of the related list under that when change is requested for approval i. Setting the Quantity to 0, Greater than 1, etc. You simply need to configure the form (Right click on form header and select 'Configure layout') and in the appropriate form section select the 'list' or relationship from the left hand side of the slush bucket, and move it to the right side. For example if it's a list of "Sub Tasks", then they are listed because they have the current task as the parent. I've a custom list field created in Knowledge table for SMEs which is references to sys_user. Related list which are shown in Configure Related List are just list of Reference to field. Feedback has a many-to-many relationship with Sprint and I have the related list at the bottom of the Feedback form. How can I accomplish something similar in Hi @Alon Grod 'sys_relationship' table will only include custom Related List which was development on some conditions. Regards, Aniket Hello Community, I have found various articles about how to hide a related list under some conditions, but did not find anything helpful about how to hide ONE tab from a related list, in case the logged in user is NOT a member of a specific assignment group: The idea of our architect is to do this Hi all, I have a parent form A that should assign the read access to other users for itself and a child form B through a related list. Any suggestions, how to fix this for all the users? It's displaying one below one: Where it should display like below: Thanks in advance! Issue with Add button on related lists in Developer forum yesterday; Building a Dynamic Multi-Select Dropdown Input Feature in ServiceNow Widget in Developer blog Friday "Affected CI" related list not showing in Configuration Item form in Developer forum Friday; Day 1 : Step-by-Step Tutorial: Mastering Service Portal in ServiceNow in Developer Issue with Add button on related lists in Developer forum yesterday "Affected CI" related list not showing in Configuration Item form in Developer forum Friday; Widget creation with performance analytics in Developer forum Friday; Day 1 : Step-by-Step Tutorial: Mastering Service Portal in ServiceNow in Developer articles Thursday Hi @vidhya_mouli . I want to filter Groups having no tasks assigned. For example, you can filter active problems with one or more related incidents Validate the functionality and visibility of records and UI actions in lists and related lists. GlideList2 (g list) - ServiceNow Wiki. Table 1. I created a related list for mapping 2 custom tables and manually replicated the OOB 'Edit. In that case you're going to have to do this via create and write ACLs on the table that's referenced in the related list. Labels: Hi Team, Started working on workspaces , I have a requirement where I wanted to hide "New" UI Action present on the related list of catalog tasks, when we open Requested Items and then if we open related records and we see list of catalog tasks and now we see New button I need to hide this based on certain conditions. I don't think an interactive filter will do anything to your report, since there is no direct link from the sys_user_group table to the task table. As workspace is primary view for DTAC engineer Hi , Change request related list on change form and change request list has New UI button When we select the New, it loads the interceptor with various type of change. For example A list of your groups, then use the related list condition to return all groups with group members less than one. Report is created on Group table. I am having trouble in excluding Incidents in reporting. e. UI action on related list is not visible when there are no records (new engagement is created) in Developer forum Tuesday; How do view rules work in a list vs in a form? in Developer forum Monday; HI All in Developer forum 2 weeks ago; Update the filter conditions on related lists in Developer forum 2 weeks ago Hi Experts, In change request we have Change tasks, Impacted services in related lists. Highlighted values config: highlightedValueConfigId: Highlighted The related list component is used in a record to see and access tables that have relationships to the record you’re viewing. We have a case form that contains a related list that contains Participants list (ie Panel members and Participation Type). Detail explanation: there should be a Related List name "Store Past Caller" under that tab, there should be the Name and email of the caller whose name was earlier set. when state changes to assess, add button in this related list shouldn't be visible at all or when change is submitted for approval after that add button shouldn't be visible on this related list. Can you please advise what's the best way to achieve this? Currently if I impersonate as any ITIL user the Related List is visible. Parent record SysID: parentRecordSysId: Parent record SysID for the List - Related. I would like to show this tab only on certain conditions. In my personal developer instance, I am trying to make the Related List - Incident Communication Plan (in the Incident form) visible only for users with the Major_Incident_manager role. For example, on Incident table, you get 'Incident task' related list where there is a field 'Incident' which refer to Incident table record. If you already have other conditions add this condition at the end & !RP. I am creating a related list/relationship that applies to the interaction table and queries from the wu_appointment table. I get the same results, no matter what I put in the Related List Conditions. I have created this customer related list using relationships table where in applies to table is change_request and queries table is cab_agenda_item . Then try to look at the list and it is not visible. Same issue does not occur in backend view. This is an example of something I am trying to do. g. related list showing correct records but the filter condition. Help. Please see screenshot: Hi, I have a custom application that I built and I am trying to create a related list to the user table. Can anyone help me? #automatedindicators#indicators. When I'm trying to create a breakdown source on sys_user (field sys_id) by adding in a related list condition (Greater that or equal to 1) on Knowledge->SME. This is probably best handled by a Business Rule. The problem is that I can't find sys_ui_navigator_history in the Related List Conditions tables. You can add conditions to an ACL that match what you're discussing and combine that with any role-based ACL. filtered by the name of the Dashboard. Hi, I've created an "Add" button for a related list in Agent Workspace that display all Locations. ' UI action for the custom table to enable the Edit button that was not available before. English (US) English (UK) German ServiceNow Learn more about ServiceNow products and solutions. Example: Tasks o Documentation Find detailed info about ServiceNow products, apps, features, and releases. Or so I think and will play around with that. Mark Correct if this solves your query and also mark 👍 Helpful if you find my response worthy based on the impact. Condition is to show tickets where I am the approver. List loading speed is something ServiceNow has advertised Jakarta as increasing quite a bit (30%-ish: ServiceNow Software Release — Jakarta). List v3 is available in Helsinki, but the related list query tools are Istanbul+. ServiceNow Community servicenow community I want to add a Related List on our Case table, that reflects any Feature Requests that have been created against the same Account the case was created under. Also, when I dotwalk the instance table whit Related Table 1, I do not have the possibilty to search for a record (it's a reference I've a custom list field created in Knowledge table for SMEs which is references to sys_user. Using Related list conditions "Equal to 0 / None" returns the record count correctly, but does not return any records. Related list: Document =CUST001. This was working fine previously, we just moved that particular related list from selected to available once. Learning The trick here is to right-click on the filter within the related list and select "Open in Window". ServiceNow Learn more about ServiceNow products and solutions. Thanks. When I click the Edit button, I want to filter the list on the left (the Collection) based on information on the Sprint. I'm looking to report off of Incidents that DO NOT have a Request created through it. current record:CUST001. And i want this field 'Related Risk' to be always updated with the resent values. Have a great weekend beyond the wall! Steve. Hi Team, Can anyone please tell me how to edit Incident Related List default filter conditions on Problem Form. I have added two fields in Related List Tab on Incident Record named "Attached Knowledge" and "Related Knowledge" but in the report I don't find this field name to pull a report. However when the read access is granted, it applies to the parent form A, but not the child form B. On our Account form, we have multiple Related Lists. Ankur Related lists on form aren't populating in tabs, instead they are populating one below one. Hello, I'm using the asmt_metric_result table for a report but the related list conditions is empty. The report has been set to the core_company table, where I also want a related list condition towards another table called Software Inventory. ; Store Download certified apps and integrations that complement ServiceNow. For example, below I'd need to show only documents of Type "Policy" and not documents of type "Purchase Order". Can any one help. I need the relavant agenda item in the change record but currently it is showing all agenda item . I need to dot walk of related lists twice to reach another table. View solution in original post. And trying to preview the filtered records. g_form. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. Partner Grow your business with promotions, news, and marketing tools for partners. With the list not visible, i cannot configure the list control for the list. If any report has this 'RELATED LIST CONDITIONS' applied, we need to discard those reports Hi All, We have a filter on personal backlog on story table. I am able to report INCs that have REQs created from them but I'm not sure how to filter to an empty related list report of INCs Documentation Find detailed info about ServiceNow products, apps, features, and releases. I need to keep the related list (PTask) in the PDF but not the title, table name, query condition and sort order information of that related list as highlighted in red color in the screenshot below. You can optionally include conditions on the related table. Can we have an option to load the form directly instead of interceptor. Navigate to the Software Category dictionary Hello, I have a requirement to add Opened Date type Interactive Filter for a Report. I want to run a report (and eventually an indicator source in Performance Analytics) of all CIs that do not have a relationship to a business service. to show and hide related list based on conditions. In the scenario of the Incident Tasks Related List on the incident form that only filters on incident = <<current record>> let's say I want to also only show active tasks. other parent records do It does appear when I am trying to create a new report for any table but it's just that related list conditions doesn't appear when I am trying to filter records on any table using list view. isRelatedList(). 0 Helpfuls Documentation Find detailed info about ServiceNow products, apps, features, and releases. Please take a look at the screenshot below. Create UI Policy for the form with condition as field 'Action' is No. (i tried creating one, and it will display and work, but prefer to get the oob To hide the add entities button on the related list in Agent Workspace, utilize a Declarative Action Assignment in the ‘sys_declarative_action_assignment’ table. How to remove the "Add" button from a related list; How to remove the "Add" button from a related list; Let me know your views on this or if you have any further queries. Every user is facing same issue. You can add conditions on related list in report but cannot bring the data into report view. Related list name: relatedListName: Title of the related list. Once you're in the Related I have created a below client script to show/hide the related list ('task_sla. And an interactive filter won't look at the related list conditions, because you can't reach those through your table. The Applies to table is the form you want to add the Related List to - use global if there's more than one. Please check and Mark Helpful and Correct if it really helps you. If i add new criteria conditions for another priority - No data is displaying. Once the related list is in a new window it can be exported. Thanks in Advance!!! ServiceNow Community servicenow community. Queries from table = cmdb_ci. Nonetheless, the goal is for the interaction table to show the appointment for the user. Since you can't use that method, you'll need to write a script to find out which companies are unused. Also, when I dotwalk the instance table whit Related Table 1, I do not have the possibilty to search for a record (it's a reference field). , Hi, We are on ServiceNow Utah version and currently having issues with filtering on a table without related list conditions. Hello I would like to create a trigger in flow designer that matches my report filter. - The filter is remembered for the user. It will show all records registered for a Portal content. So it automatically shows I would like to be able to make a report with several conditions in the related lists, for example Incidents that do not have Accepted Cis and do not have Impacted Services/CIs. getValue Hello: I have a requirement to allow users access to a parent record, but to restrict access to documents on the related list based on a condition. Hi @Rogy Nocera,. You would then show this Related List on the form instead of the out of box one. Related List Conditions: Problem Task-> Parent or Problem Task-> Problem and then add a Condition like: State is not Closed? Reload a Form or Related list from a Client Script - ServiceNow Guru. I'm using the asmt_metric_result table for a report but the related list conditions is empty. I'm trying to create a list report in my instance, but am having trouble with the filtering of certain fields when using the related list conditions in the report application. Right click related list header > Personalize/Configure List Documentation Find detailed info about ServiceNow products, apps, features, and releases. However I need only to display Locations type Country. Edit fixed filter: fixedQuery: Creates fixed queries to filter the list for display, using a condition builder. Like Person X was there in Caller of INC f I want to add the related lists field in additional conditions tab in the automated indicators . Related List Condtions on a Report is not producing expected results multiple conditions and ORs across different joins, the join condition for Related List Queries (RLQUERY) was appended to the last join How to show the parents related list 's values in the Childs field --can be glide list. Because that may help in providing a solution. if the loss number on custom record is empty then related list document will show all document related to current record. Also, I need these related list conditions while writing code like Business rules also but there also it doesn't show up. It has related conditions on Task table. Now, the "Change Requests" related list should be visible in the CI record. Store Download certified apps and integrations that complement ServiceNow. If you have different views on contract form do same for all views. When I open a Case and bring up the Feature R Hi @DevYadav ,. The problem being that a lot of end users are attempting to build Reports and start asking how they can use related lists to filter more in Related list conditions are supported only in List v3. Task, Appointment, Request. I came accross this. ; Partner Grow your business with promotions, news, and marketing tools for partners. And add condition incident is not empty. The target table is sn_hr_core_case_relation However, when I impersonate a user that doesn't have the required roles, the related list is still showing. I only want to show those 4 records under that related list for that specific xyz user id. e Exporting of Related List See demos and learn more about the Xanadu release , our biggest AI release yet. 8. You will need to re-create the filter you right-clicked on after you open in new window. What would be the best way to achieve this? The screenshot below should define what I'm trying to do One way I can think of is making this return 0 rows so that I can then go to "Right Cl Мы хотели бы показать здесь описание, но сайт, который вы просматриваете, этого не позволяет. showRelatedList('related_list_table_name'); Note: Get the related_list_table_name from thee list control of the related list. Use Case 1: When a UI Action is using current in a related list condition, the UI action is setting its condition to true even if the condition would normally evaluate to false. 2) Navigate to any list eg: problem. requirement is to display all the attachment file related to the record in the related list. I would appreciate any help to fix it. what Hi All, How to give access to view related list to a specific table with a particular role. Validate Related List Visibility Validate the visibility of the selected related lists on a form. Hopefully an easy answer. Steps to Reproduce 1) Activate list V3. View solution in original One features of ServiceNow you may have missed is the ability to utilize Related List Queries (RLQUERY) using GlideRecord. Thanks 2) List reports allow you to create related list conditions. Dive into step-by-step instructions, real-world examples, and best Within a form's Related List, a default Filter Condition can be set and is editable by the user. Once you create a relationship definition between table X and table Y (based on some conditions), you can now be able to configure the "Related List" under on table record of X with the table records of Y &/OR vice To see who has NOT visited the dashboard a Related List filter based on sys_ui_navigator_history matching 0 entries. But it is not showing in the available list of options. CUST001 have string field loss number=XYZ and CUST002 having loss number=XYZ. Obviously I am missing something. Solved: Hi all, I a trying to use this functionality provided by SNGuru i. . There are few UI actions that exists which show up when opening the related list in seperate window but not on the related list itself, no restrictions or conditions on these ui actions. Hi ServiceNow Community! I am trying to add the "Affected CI's" to the related list on our SAFe feature table. addEncodedQuery. The Devvies 2025 are here! Celebrate your hard work and innovation by submitting your apps today. When clicking on the file name, it wasn't working until I found on another post an onload cl Hey Adam, I find it easy to report on these types of use cases using the related list conditions. The Query with script runs on the server, so you can use 'parent. 7. I am Hi Experts, In change request we have Change tasks, Impacted services in related lists. " I notice that related list conditions are only available in the reporting tool. I am not able to see the related list in the form view if i have selected in the related list in the slush bucket too. I am using a developer instance to experiment. hideRelatedList('related_list_table_name'); To show the related list Add the below code in the Execute if False script section. Note: This will hide this UI Action in all related lists not only on this form. How can I Hi All, I have requirement 1)company table (core_company) Default view. How can I achive that? Thanks. Is it possible to add one of the fields from the related list (in this case the Participant Contact) to the Case list layout so Documentation Find detailed information about ServiceNow products, apps, features, and releases. Example- For Normal change when I try to created new child Documentation Find detailed info about ServiceNow products, apps, features, and releases. ; Select Configure > Related Lists from the drop-down menu. If the related list is already there but the changes are not appearing, it could be due to the Affected CIs not being correctly associated with the Change Request. Show or hide the declarative actions regardless if the list meets the criteria set. i have created a related list in change request table called agenda which is table cab_agenda_item. For example: Show the related list==>risk's from control onto the control test's field 'Related Risk'. addQuery or . Users can't remove or modify these filters at runtime. Right-click on the form's header (where the record's number is shown). The ServiceNow Learn more about ServiceNow products and ('your related list name here'); use if else conditions and control the visibility of the related list. Solved: Hi Community, I want to hide a tab in related list named "Application Checklist" (see the attached) and show it to only people from. 3) Add Documentation Find detailed information about ServiceNow products, apps, features, and releases. See ServiceNow documentation on Related List Conditions . In Some application workspace view in related lists on a record, users are not able to personalize columns. Learning Build your skills with instructor-led and online training. contract and remove filter conditions it will work. Is it possible to display the number of. - The filter is also specific to the parent record associated to the related list (i. This type of related list is available when a record is available on another record form via a reference fieldFor example, a user record is Hi Folks, Welcome to another ServiceNow tutorial. The problem is that I can only include one related list condition and I need to include 2. Documentation Find detailed information about ServiceNow products, apps, features, and releases. contract , open the clm_m2m_contract_user. Is there any possibility to bring it in reports or using list. Note: I dont want to create new related list on control test to do this. Parent table for the List - Related. Regards, Shloke Hi, I would like to search for PRB which have an open PTASK, how do I achieve the related list query? I tried a few things like the below, but am not getting the result. Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact. I am attaching the screenshots. Defined Related Lists can be a very simple and useful tool to provide users with information in a related list directly on a form Keep Crossfuze in mind in the future if you need additional ServiceNow assistance. Example Script : function onChange(control, oldValue, newValue, isLoading, isTemplate) { var brkGlass = g_form. Hi experts, I've a related list defined on a table. was just wondering how I would implement this so that the 'Related Incidents' field is showing correctly and that the 'Related List Conditions' is included in the fix script? In this example, the correct number is one. Useful to also find groups over a Documentation Find detailed info about ServiceNow products, apps, features, and releases. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. I want to filter related list data if the combined table or the parent table have xyz user id which 1. ; Add or Remove Related Lists. Regards, Mayur Shardul Documentation Find detailed info about ServiceNow products, apps, features, and releases. When user clicks on a bar we need to show the incidents for that business service. Unfortunately, the Service Now documen I have a related list added to another table. This can be achieved by configuring the form layout and leveraging something known as an 'Embedded list'. When creating the report, it looks like you can only query on 1 Related List condition. I just needed to update the conditions for the proper global OOB related list action: I also could have created an "Action Exclusion" but that would not allow me to see the "New" button on other tabs and the restriction was only requested for the Documentation Find detailed info about ServiceNow products, apps, features, and releases. But if i click new criteria in related list conditions and give filters for another priority as shown above in the screenshot - Result is, No Data to Display. What is RLQUERY? Related List Query is something you can add to an Encoded Query to query a Documentation Find detailed info about ServiceNow products, apps, features, and releases. On the parent (applie 6. As explained in the above screen shot, instead of checking on basis of Role, you can check for other conditions also say whether a member of the group or not to whom the Related list should be visible. Default: False. You'll need to know the query that the related list uses to generate that list. I noticed there is no relationship built for the list. g_fo ServiceNow Learn more about ServiceNow products and solutions. For that add a drill down, in drill down show a list view on incidents and condition will be added that is business service is the selected business service. Mark the answer as correct/helpful based on impact. I am able to report INCs that have REQs created from them but I'm not sure how to Hi, I've created a relationship / related list for attachments in the HR Agent Workspace. Navigate to System UI > Related List > Table = ast_contract > clm_m2m_contract_user. The related list has the Edit button available. Steps to perform: Go to Documentation Find detailed info about ServiceNow products, apps, features, and releases. Please suggest on how shall we add related list conditions on filter for story table if anyone has come Learn how to create related lists in ServiceNow with our comprehensive guide on server-side relationships. 0 Hello, I have a List Report, and in the Related List Conditions, I specified that it must be greater than 0. Impact Accelerate ROI and amplify your expertise. It includes a "related list condition. I When using certain related list conditions in reports, these conditions are skipped, with the query output showing unexpected results. I'm having trouble loading the records in the slush bucket of an o2m custom related list. Hope this helps. @karan15 Create a bar chart report on business service. Hi, I am creating a filter on Change Requests table with certain conditions and I am having issues when I insert a Related List Condition. In ServiceNow, the related lists on a form are typically populated by records from other tables that have a relationship with the main table you're viewing. 3 and 4 resource plans with 4 records for that user only. The two table have a few common fields and I was able to pass the users to the custom table, however, there is an additional condition that I can't seem to get to work. I am getting required data in above scenario. ServiceNow Community servicenow community I have a two tables: Sprint and Feedback. One appointment per interaction. 2. The Devvies 2025 are here! ServiceNow Learn more about ServiceNow products and solutions. This way the HR Tasks can show a related attachments from the parent record without having to navigate to the parent. The relationship that defines that Related List appears to be Tasks by Same Caller (big surprise, there). Steps to Reproduce 1. task') based on the g_user roles and other conditions specified below. I want to run a report, that will show me all Active Accounts that have no records for the Related Lists highlighted below (Contacts, Assets, Contracts, Entitlements). IN this tutorial, we will look at how we can create a custom-related list in ServiceNow with very easy steps and a demo. How to filter data or add dynamic filter for this? Thanks In this video I'm going through some of the report functionality and how you can use datasets, drilldown and make conditions on related list records. I've been able to do this before via getting the related list value from List Control and putting it directly in the UI Policy Script. Now we need to add some more filter conditions for it's related list scrum task so backlog show stories only with active scrum task. My requirement is we should created new related list- contract in core_company table in default view . To hide the related list Add the below code in the Execute if True script section. See demos and learn more about the Xanadu release, ServiceNow Learn more about ServiceNow products and solutions. 2)contract table (ast_contract) In ast_contract table there is field Vendor which is reference to core_company table. Hey Everyone! I hope all is well. We add the list. The key here is to make sure all of the necessary fields are exposed in the new window. This issue affects all related lists on all records which have them - e. Learning Build skills with instructor-led and online training. In under 5 minutes learn how to report in #ServiceNow when the conditions have to do with records *related* to what you're reporting on? For example, how ma Documentation Find detailed info about ServiceNow products, apps, features, and releases. The custom related list is created via relationship in ServiceNow so you can say that the topic here is ServiceNow Related list u However, when I create individual reports, using the Report Source and add Related List Conditions in a report, the report specific Related List Conditions do not do anything to further refine the results. , On our Account form, we have multiple Related Lists. I have created a Relationship: I've added the Feature Requests Related List on the Case table. So you'll want to write a Business Rule like this: //when the state changes to closed We are wanting to use the incident task->incident related list. We are facing this issue since Hi Foura, Relationship is something which can be created in between two tables based on custom evaluation/conditions as per our requirement. I need this Condition to take the OR effect, like other ones (non Related List). I know that, to edit headers and footers of a report, we can do so by going to the "Header Footer Templates" under Reports module and update them as needed but this is Hi Experts, I have a related list I'm wanting to hide through UI Policy when state 'is one of' draft, pending, WIP. The script would link to the parent record, then add whatever is in your default filter. There is the option to use "Related List Conditions" in List views using List V3. So for this I want a Date type filter on Opened field to work on Tasks. Hi All, Currently I want to configure a report of Number of Knowledge Articles which are attached to an Incident. How to filter data or add dynamic filter for this? Thanks Documentation Find detailed info about ServiceNow products, apps, features, and releases. So you can literally ask the record producer table to find you items that have no relations (in the item produced records table) Make sure on your related list condition you change the amount to g_form. How can I accomplish something similar in However, when I create individual reports, using the Report Source and add Related List Conditions in a report, the report specific Related List Conditions do not do anything to further refine the results. Can a This is the most common and easily available type of related list in the system. See demos and learn more about the Xanadu release , our biggest AI release yet. Documentation Find detailed info about ServiceNow products, apps, features, and releases. ' to get fields from the record displayed, and modify the query results with current. Choose add entites table as the table, set the action model to ‘Related List,’ and leave the Enabled checkbox unchecked and try to apply conditions. I am not getting any related list conditions here, please assist how can I dot walk to a related list. Please advise. dzqzzk gztqbu hicda ppmqunkv gcu tlydol yyy ntohil egkssgl ibroq