Intel nuc black screen Instead, you should be using the AMD Radeon Software application. When running Linux headless on NUC DC53427hye we had to use nomodeset command otherwise we got a Black screen on KVM Intel® NUC; Intel® NUC Elements; Intel® NUC Mini PCs; Intel® NUC Kits; Intel® NUC Boards; Intel® NUC Laptop Kits; Intel® Compute Sticks Article ID: 000093078 Content Type: Troubleshooting Last The Thunderbolt display will sometimes go to a black screen without warning. 18 kg : Item model number NUC 10 : Processor Brand Intel Anyone know how to fix an intel nuc? I'm getting black screen, bad reset during a windows update, no post, no bios logo, keyboard doesn't light up, Could be a dead bios or dead video/or mobo, need to revive. Monitor (LG34WN750) connected with displayport/usb-c cable to rear usb-c port of my NUC Using my NUC6i3SYB with a DELL U2718Q (4K) monitor, Windows 10 (64) Screen goes black every 5-15 minutes, and typically wont come back to life. It addresses "Fixes the issue that would cause the display not to wake from sleep in some situations. Send to Email Copy Link. 1368. 7 Centimeters : Screen Resolution 3840 x 2160 : Resolution 3840 x 2160 : Product Dimensions 11. Hi Mike, I seem to have fixed the black screen issue by doing the following: Removed both Intel and AMD drivers with DDU Set the iGD to Auto (can't recall when I changed this so not sure it's related) Install 19. The NUC HDMI supports 4096x2160@60Hz and the HassOS release with the issue: I tried 4. Try to connect to PC monitor (with HD resolution instead of 4K) and see what happens. When booting from the USB stick the GRUB menu will default to running in "live mode", which runs okay, but when I wanted to install to the local hard disk, it would always give me a black screen. when I tested an Amazon High-Speed cable. Hello ECW1973, Thank you for posting on the Intel® communities. Thank you for your reply. Thank you for sharing the steps that solved the issue with the community. 11 and 4. Describe the issue you are experiencing. Private Forums; Intel® NUCs Assistance in Intel® NUC products Black screen after boot up, graphics driver crash #1689. Clear CMOS. Check power button LED status: Does it blink 3 times repeatedly or is it steady? See instructions: Make sure memory module or Solve the black screen problem during system startup by modifying the kernel DMA protection strategy in windows. Download and install the latest graphics driver from Download Center. Test the NUC and monitor with another monitor or PC respectively to verify that they are working. The display settings on the computer were set on 1920x1080p (previous TV) After connecting the new 4K tv, I set the resolution to match (3840 × 2160) 59p. 01. We also use NUC DC53427hye and have no problems, when windows headless on those units. Crazy! When I look in the event logs in MeshCommander, it is indeed showing "no display detected" so I assume the GPU is not being powered on, thus giving me a blank (black) screen through MeshCommander, and not allowing me to get past the BIOS password prompt. (And FWIW, it also shows that the BIOS is now at version 63. G'day. Change the Windows power management setting for the Thunderbolt controller: Press the Windows key and X. It is almost like a S/W-based bit shift that isn't getting enough priority. Grafic flickering after resume from hibernation: not always, but often. If you connect the monitor to your NUC (with Core attached), everything loads up fine. Never get any video output. A Hello fadsarmy, Thanks for the information provided. Browse . 2022) Whenever I install Generic DCH Intel driver I'm getting black screens exactly as described above - built in screen is disabled and only connecting external monitor to NVidia GPU works. Update to the latest BIOS version on the Intel® NUC. Then you have to turn if off and on again. Upon reboot the screen would show the Intel NUC splash screen, and after that it would go blank/black. I also only have 8GB of RAM in the NUC, but it never shows more than 40-50% usage there either. 2 256GB (magician software 4. If you think that there is a specific issue with the device that is independent of the monitors, cables, OS (e. yes ive tried all 3). Thunderbolt display randomly goes to black screen. The NUC TB I have s similar problem. 20. Should you need further assistance, please do not hesitate to contact us back. If you connect the monitor to Core, it fails to work properly on first boot after connecting the power plug of the NUC. Let us identify your products and update your drivers Get Started. How to fix Intel NUC black screen after sleep. 3959 (8. Never encountered this problem until 2 days ago! The Intel® NUC M15 Laptop Kit display dims after 30 seconds and 60 seconds later (for a total of 90 seconds) the screen goes completely black if there is no one in front of the system. I don't get to even see a boot screen it's just black with no signal detected on all display outputs. (better with driver 4206, but not Well, the situation is, I need to have 4 of these ready for install at a new site, the problem with the video flashing is unacceptable (and with little to no improvement in speed over the basic driver), I decided to write a inf file to utilize the basic driver as the default one. 18. S. ; Plug in HDMI/DisplayPort cable directly to the system (no dongles/adapters). I get black screens intermediately, I think it totally stops sending signal via the HDMI for a few seconds. Intel NUC Celeron Slim Form Factor . Also, the latest driver for your Intel(R) NUC is version 30. Finally, no, the two HDMI ports, the two DisplayPort ports and the two USB-C/TBT3 ports are all independent and can be used in any combination. See How to Download BIOS, Drivers, and Firmware for Intel® NUC Products for help. USB Type-C to HDMI from Cable Matters. Philips 55" Oled 754. I don't get the bios screen at all. I think we have 2 problems here: 1. Best regards, Isaac Q. 1-apr3 to be Amazon. 2 x 11. However, when I installed the latest version, it reappeared along with the video stuttering for some of the NetFlix videos. Why are you seeing it? Intel® NUC products use processors and Intel® HD Graphics that are targeted for mobile devices such as laptops or tablets. ASUS provides the above information for reference only. After the windows starts, screen starts to flicker then goes black. Hi Andrew -- In case it helps, I also ran a new scan of the system with the ssu tool. Hello darac85, I do appreciate your confirmation. The context is not Home Theatre. The system could be power cycling (keeps rebooting) with no post. I purchased an Intel NUC (NUC5CPYH), and installed the RAM and SSD, booted up fine, was able to install the OS, but upon reboot, it would never display anything on the screen, not even the POST screen (no signal at all from the NUC, monitor says no signal). When the system shows symptoms such as SSD intermittently detected, unable to The following troubleshooting steps can help when no display is showing on an Intel® NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel® NUC with Visual BIOS. Any suggestions would be What this means is that the Intel Graphics Control Panel and Intel Graphics Control Center applications should not be used. ; Turn off the system. The screen was set Black screen on the remote client software when you connect remotely to your Intel® NUC. Perform the troubleshooting steps below to diagnose and fix the problem. "there is no gdp (graphics output protocol) support detected in this card 'Bios CSM/UEFI mode' settings in Bios will be changed The thunderbolt port on the NUC does not always work when used as output to a monitor. Hi, I have an Intel NUC (NUC7I5BNH) with Iris Plus Graphics 640 connected to an LG C8 OLED TV via HDMI, running at 3840x2160@60Hz. I did get some flicker when I tried HDMI to HDMI low-quality cable but everything was OK. Initially, everything worked fine and the Visual BIOS was displayed. I can not get it to load properly. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, Enthusiast community for Intel's Next Unit of Computing (NUC) All of a sudden the screen randomly goes black for 1 sec from time to time and then back on. would be sudden artifacting on the laptop display(as in the first image). 1,209 Views Mark as New; Describe the issue you are experiencing I flashed an Intel NUC (6th gen) with haos_generic-x86-64-9. 86A. For Visual BIOS (NUC 6 and earlier): BIOS Update and Recovery Instructions for Intel® NUC with Visual BIOS Update to the latest graphics driver (see: How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*). My old NUC has just died and I've replaced it with a new one sadly, it keeps crashing (it shows a black screen with the LibreElec logo). Check for defective External devices (one by one) and faulty RAM. The 1. com: Intel NUC 13 Extreme Kit Gaming Desktop, 24-Core i9-13900K, NVIDIA Geforce RTX 3060Ti 8GB GDDR6, 64GB DDR5 2TB M. EXE) The creen turns black for a second about every minute Ik read other ppl had/have the same issue but I could find solutions. You can fix this by unplugging the CAT5e plug and then screen comes back. In my opinion it is. I will proceed to check the issue internally and post back soon with more details. 3621 (Latest) When I install Windows 7 64bit on my DN2820FYKH and update this Graphics software just works normally and shows resolution to 1920 x 1080. BIOS Update and Recovery Instructions for Intel® NUCs with the Aptio® V UEFI Firmware Core. Intel® NUC NUC7i7BNH. No display can also mean no lights (LED) on the motherboard or no video is being displayed to Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Can you see the POST screen (Intel logo I assume since it's a NUC) through MeshCommander (MC) when booting without a monitor plugged in and then the screen goes black in MC where you can't see Proxmox starting? Regardless, the hdmi dummy should fix this problem whether it's hardware or software based :) Reply reply Hi, I'm using an Intel Nuc Pro 14, with Ubuntu 24. But at this time the system is still working and the second monitor (external montior) works well. If you Intel : Manufacturer Intel : Series Frost Canyon : Colour Black : Form Factor Tower : Item Height 38 Millimeters : Item Width 11. What generation of Intel NUC do you have? for 11 gen it is common issue (too buggy BIOSes). Resolution. 2. Gaming Forums; Intel® ARC™ Graphics Yea, if you are having the problem with a VGA monitor, it is not applicable. Amazing Entertainment . It happens rarely though. The NUC does not have any other network connections active Bluetooth and WiFi are disabled. 3) I have tried connecting to my TV with HDMI. Unplug and plug display cable. Using my NUC6i3SYB with a DELL U2718Q (4K) monitor, Windows 10 (64) Screen goes black every 5-15 minutes, and typically wont come back to life unless I disconnect and reconnect the HDMI. Usually, this screen lasts for 2, 3 seconds. 1 AMD Drivers (win10-64bit-radeon-software-adrenalin-2019-edition-19. I needed the hub as the mini L There is this strange problem I am facing for quite a while now at the time of starting up my pc. Based on this issue, please try the following: 1. Hello RoboEgg, Thank you for contacting Intel Support, I understand that you are having problems with your Nuc unit since it turns off the screen after a few minutes of use, I apologize for any inconveniences this may be causing. I am glad to know that you were able to fix this issue by removing the defective speakers that were causing interference with your monitor. Any idea how could I. 1. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, Black screen on the remote client software when you connect remotely to your Intel® NUC. EB. It takes input from up to four sources and I use two. I can also get Test patterns from the NUC to the working PC also not multicast. Send [NUC] What to Do When the Screen Goes Blank Using HDMI on NUC Kit. Which product do you need support for? No results found for Just bought a NUC6CAYH and installed Windows 10 Pro x64 a couple of days ago. Press "Change advanced power settings". I will proceed to close this thread, however, you can open a new one in case you need further support or The NUC arrived yesterday and all was fine. Press F2 during start to enter BIOS Setup. It doesn't occur in YouTube videos> In response to AndrewG_Intel. This happens usually when watching videos for me, especially on a web browser (like youtube). Intel NUC packs the power of full-size desktop PCs into a form factor small enough to hold in your hand. Install the latest Intel® Graphics – Enthusiast community for Intel's Next Unit of Computing (NUC) products. I changed it to "maximum performance", though changing it back has made no difference - I wonder if changing it set some setting that w Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Hello rnwhitehead, I am glad to hear that the issue is now solved and everything is working fine. After the BIOS was updated it went to a black screen. Scroll down and expand "Intel graphics settings". I have a few Intel NUCs (Intel NUC10i7FNH) that I'm trying to get Ubuntu Server 20. Trigger: After boot, (regardless of uptime), hibernate the computer. I just tried reflashing the After several hours, attempt to wake screen fails with black screen. 29) Best Intel, I have a problem of update: Graphics: Intel® HD Graphics Driver for Intel NUC 10. ; Install the latest graphics driver. Because the Intel NUC footprint is so small, it can fit The NUC's cpu usage in VLC or Chrome is roughly double that of using Movies & TV or Edge, but still never goes above ~45%. After updating to the latest bios (AYAPLCEL. When you get the black screen, instead to powering Off/On your NUC, Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Gaming Forums. 2 SSD, Thunderbolt 4, WiFi 6E, Display Port, Win11 Pro : Electronics Hi Jon, I have doubt about your conclusion that the DCH Graphic Driver is not needed. One screen has just the VGA input, and another one has DVI/VGA where i use the VGA port. Update the graphics driver for your NUC. We would be more than glad to help you with your issue. Success! Subscription added. I have DVI monitor connected to the HDMI output, so it is not just HDMI monitors being more robust. In order to better assist you, please provide the following: 1. After saving the changes and reboot, all Intel® NUC NUC7i3BNH. I I just got a NUC11TNHi5 which worked fine for the first day and a half. Then yesterday and today it has been impossible to get it to work. However Keyboard and mouse clicks remain active, we can see this on windows when running remote admin screen. Send the page link to your email. By default, Intel® SSU will take you to the "Summary Black screen intel NUC D54250WYKH; 20420 Discussions. Have you tried turning it off and on again. It happens when watching youtube, writing mails, browsing, just normal everyday acitivity, nothing strenuous on the system (I don't game). Intel® NUCs; Software; Wireless; Memory and Storage; Boards and Kits; Ethernet Products; Intel® FPGAs; Server Products; Services; Technologies; Other Intel® Brands; NUC - No Boot Troubleshooting Wizard Support. In your "Power In the older versions, the half-black screen was appearing once in a while. I use a Dell U3818DW 37. 1 doesn't work in Netflix Metro*. 100. Check the Network Boot setting in BIOS: If Network Boot is enabled in BIOS, random restarts or blue screen errors can occur. And the internal monitor will gradually go black in a few minutes. Communities; About Communities; Private Forums. It will load fine to the log in screen, but after putting in the password and trying to get to the home screen it just stops there with a black screen and no cursor. The issue is that the HD Graphics driver package includes two drivers (one for HD Graphics and one for HD Au I have seen the tear on the HDMI output. 1 cm; 1 kg : Batteries Lithium Ion batteries Hello darac85 Thank you for your response. Disable Network Boot - OR - enable Boot Network Devices Last. Hi Wolfgang61, This is the list of Supported Operating System for Intel® NUC products, Hi, I am experiencing an issue regarding my Dell laptop - Latitude 3400 - with Intel 620 graphics card. When I read the I It's good to know that DP can now provide audio. I could not see anything on the display. 2. A workaround while stuck at the black screen is supposedly to press Win+Ctrl+Shift+B to This is my checklist for a Black Screen of Death. 04. I also noticed a redish shadow appearing sometimes (often before the screen goes black) - Tried to configu Download new and previously released drivers including support software, bios, utilities, firmware and patches for Intel products. I have messed with display settings, update display driver. Setup is a NUC - TAP Rally system with Cat5e KITS . HDMI to DP. System restarts while booting to Windows, creating a booting loop. Go to Advanced > Boot > Boot Configuration. Ensure booting from the USB stick is enabled in the BIOS. Let me further investigate into this, please provide me with the information requested in the link below: Regards, Esteban C Hello akulbe We are checking this thread and we would like to know if you were able to check our previous post. See the table below for the most common causes that BIOS Setup won't open and how to fix it. ; Turn on the system. I haven't tried on HDMI display. All of a sudden the screen randomly goes black for 1 sec from time to time and then back on. The listing for this PC explicitly mentions I got to this: Settings->search for "power plan", press "Edit power plan". 0. If you sign in, click here for more information. 12. " I'm going to Try this: unplug the system, unplug the power supply from the mains, hold the power button for five (fifteen?) seconds, wait about 5 minutes, plug the NUC back in, then plug in the power supply. here for more information. Private Forums; Intel oneAPI Toolkits Private Forums; All other private forums and groups We have found that if a local monitor is not plugged in to the NUC 5i5 the remote KVM screen remains black( in Bios and windows). The LED on the front may be flashing or solid on. Issue experienced: The display suddenly goes blank when using the HDMI® port. Same goes for the Intel HD Graphics driver; there are usually versions available that have not yet been validated with the NUC that you could try (you have to manually search for Hi, Thanks for asking. As for the driver, if you are unsure what version you have installed, you can always just attempt to reinstall it. If we plug in a local monitor or emulate a local monitor, the remote KVM screen works well as expected. Copy link ThePatricide commented Dec 23, 2021. 7529) that was released today. What I'm experiencing is that after the boot to the USB I see a screen that shows: Install Ubuntu Server Install Ubuntu Sever (safe graphics) Boot from next Volume UEFI Firmware Settings Hi, Same thing here. 3- I tried switching back to the 580, and when I did I noticed this came up on the screen (during POST). I have already had my I just purchased an Intel Nuc: Model: NUC7PJYH Ram: Crucial 8GB (1x8GB) 2400MHz DDR4 SODIMM However when I power it on I get a black screen and nothing else (regardless of if I connect to a monitor or TV via HDMI). Storage: Samsung 850EVO M. Heres my setup: NUC over HDMI to Denon x1400 4k receiver, HDMI from there to Samsung 4K TV. 0038. has changed: instead of a black screen, I get my home screen after resume from sleep, but the system is frozen. I was able to fix the issue atleast for Troubleshooting Your Intel NUC: Solutions to Common Problems. g. That being done, now you can restart the system with your monitor connected t All support for Intel® NUC 7 - 13 systems is transitioning to ASUS. This almost always seems to happen when you finish playing media, and sometimes when you try to start. Frequency irregular, sometimes every half an hour, sometimes only few minutes apart. 7 x 11. The latest Graphics Drivers can be found on our Download Center. Closed ThePatricide opened this issue Dec 23, 2021 · 7 comments 2021 · 7 comments Labels. Seems to do this in a loop. ; Test a different video cable. Also it's better to try without any ssd connected. For what it’s worth I’ve done a bit of googleing and most suggestions revolve around booting into legacy BIOS which the NUC 11 cannot. 1 64 bit graphics Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) If you're experiencing issues with sleep, hibernate, and wake on your Intel® NUC, we recommend you first: Update to the latest BIOS version. ; If the issue persists, Test I can only use MSI-blessed Intel GPU driver which is a year old (27. Update the Unable to get display when using Intel® NUC. 1. Step: Details: Install the latest BIOS: Visit Download Center or use the Intel® Driver and Support Assistant to update the Intel NUC to the BIOS version. Yesterday I updated to the 27. Leon Find featured content, product specifications, warranty information, community posts, and more for your Intel® NUC. Some of the screen shots and operations could be different from the software versions. Refer to Remote access setup for Intel® NUCs. 4080 My NUC is connected to an Onkyo TX-SR606 receiver via H If you are able to get one of the display outputs on the NUC to function, try the following to resolve the issue with the HDMI/DisplayPort connection that is not working. Start up computer again. 70 GHz), 4" Mini PC 16GB DDR4 RAM & 512GB SSD - Versatile Desktop Computer with WiFi, Bluetooth, 8K Support - Built-in Windows 11 Pro Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. I downloaded the latest drivers and BIOS from intel and attempted to update them. I did the following: Installed all the needed drivers offline (no lan/wireless after Windows 10 i The Intel ME installation program detects the Intel NUC functions and installs the appropriate drivers. 6) OS: Windows 8. On VGA. I have another exact same monitor connected to the VGA output. Read more. The safest thing to do is to get a NUC that has 2 HDMI ports or HDMI + miniDisplayPort. Hi, I am also running a new NUC5i5RYH with Windows 8. (using shutdown -h or for me, using wox / launchy / MS powertools run. The NUC HDMI supports 4096x2160@60Hz and the Having the same VGA black screen issue, but, it's limited to the HD graphics drivers, which is currently what is causing the issue with the Realtek Audio Controller Driver (fails to operate, no sound). Screen turns black for a second then comes back on. board/generic-x86-64 Generic x86-64 Boards (like Intel NUC) bug. But, with ver 8783 it vanished. The same adapter and cable will work properly on other PC (as you have found out) / Mac / even smartphone with USB-C display out mode just not the NUC (not all the time). To resolve issue where a black screen is shown after closing a Netflix* video: Install the latest version of the BIOS. Can you provide more details on the frequency and timing of the black scr Note that none of the 9th gen NUCs are on this list. Regarding the issue, we can try a few steps to try and solve Ok after a few days testing I'm now seeing black screen for a couple of seconds about every hour on VGA port with BIOS 42. Press F10 to save and exit BIOS. No Power or No Display I can get NDI Test Patters from working computer over to the NUC, but that isn't multicast. I have NOT seen the The Intel sign-in experience has changed to support enhanced security controls. 1191, this driver has been customized and optimized to work specifically with Intel® NUC products, different from the driver version 30. Graphics driver 4627. 1404 as this is a generic driver without any customization. Play any movie from Netflix* after following the prior steps. 2 x 3. Intel NUCs are compact and powerful mini-PCs, but like any technology, they can occasionally encounter issues. Community; About Community; Private Forums. I some cases picture is flickering and goes black. If you I am having a nagging issue, about every minute or so the screen goes black, I wouldn't say it's at the same time feels a bit random, but the screen will black out for about 2 seconds. img. reboots, black screen and pulsing power button. Intel® NUC Mini PC NUC7i5DNKPC; Windows® 10 Pro Build Conditions: Intel NUC (Model NUC11i5TNK) appears to have no USB or Display functionality. Instead I get a permanent orange light display on the left and the blue power symbol blinking 3 times then a gap then . We recommend testing the video cable from the other working system, which doesn't have this issue. This is the latest Hello, I've been able to access the machine and I tried the BIOS update again, it looks like this time it took. Issue with Intel M. No This is not an answer, but a very similar problem with video signal being "lost" after I KVM over to my work computer for a random length of time. Intel UHD 600. Sleep: entering in S3 works, but always black screen if you try to resume (-> hard reset necessary) 2. No boot means that the computer isn't functioning as expected and, while lights can be On or Off in the motherboard, no video is displayed on the screen. Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) [NUC] What to Do When the Screen Goes Blank Using HDMI on NUC Kit Last Update : 2024/01/12 00:00. There is something going on with the hdmi port IMO. Hitting the power button it appears to try to start up and then shutdown and the power button pulsing happens. The problem is my TV does not have a display port - and I do not want to buy a DP-HDMI Hello, redsc1: I am glad to hear this workaround is working for you. The issue then I h Hello fadsarmy, Thanks for the information provided. . If I have the NUC output 4K at 30Hz, operation is almost entirely stable, with only occasional black screen flickering. 8587 graphics drivers and now I experience full screen "blinking" (where the entire screen goes black for 1-2 seconds) approximately once per minute - sometimes more often, Hi keepcoding, I suggest you to test your NUC with a high quality DisplayPort cable meting the standard 1. When trying to enter the Intel® NUC's BIOS pressing F2 during boot doesn't enter setup. 2 SSD installed in an Intel NUC as a boot drive with Windows* OS installed. Intel® NUC; Intel® NUC Elements; Intel® NUC Mini PCs; Intel® NUC Kits; Intel® NUC Boards; Intel® NUC Laptop Kits; Intel® Compute Sticks Article ID: 000092599 Content Type: Install & Setup Last On the next Hello I am trying to install Ubuntu on my new Intel® NUC Kit NUC6i3SYH, but after clicking Install Ubuntu the screen goes black. Intel® NUC NUC7i3BNH. The 90-second countdown timer begins when the Intel NUC M15 Laptop Kit's Time of Flight sensor (A) does not see anyone/anything in front of the sensor. this is a big improvement over BIOS 38 however it is still quite annoying. Intel Driver Support assistant is offering 31. All suggest Let me clarify. Intel Customer Support Technician A black screen on the remote client software when connecting remotely to an Intel® NUC. WHERE it occurs: The problem occurs at the very first screen that appears after pressing power button where there are two ‘Intel’ logos with few two digit alphabets which keep on changing at the right bottom of the screen like: BA BC EB. Resetting graphics driver using CTRL-SHIFT-WINDOWSKEY-B will reset driver, but otherwise no mouse movement or key combo will awaken screen. patreon. Or, computer doesn't appear to start if no display is connected. Namely, I chose the NUC Atom theme, set the Boot section as the starting page, and possibly changed some other minor option. My monitor does nog get any signal? My NUC worked perfect for a week with Windows 10 but after a restart this morning the sceen stays black? I have tried a different display port cable but this does not work. Problem started after updating Win10Pro to version 2004 via Windows Update. Intel NUC NUC6CAYH Celeron N4100. With an Intel NUC for home, you can power your home office, make video editing seamless, or build a 4K home theatre. At first I thought it was Hey i downloaded the 12/2021 bios for my nuc11tnki5 it's a brand new NUC but after successfully flashing the bios with the new firmware it now no longer boots. ) Thanks, -Jason Hello snav-jmob Thank you for your response. Comments. Best regards, Andrew G. If jag press ctrl+alt+del and choose any function, it goes black again. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated: Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. When i start my NUC5i5RYH it shows the NUC logo but soon after that the screen goes black. Intel NUC black screen when bootingHelpful? Please support me on Patreon: https://www. Then I simultaneously changed several options in the Visual BIOS. The issue is solved when I uninstall driver, and when I install latest windows update or intel driver the issue appears again. Subscribe More actions. If the system goes to sleep (to save further power, such as after 20 minutes) then the black screen display problem is not noticed. Over the past two weeks we have numerous rooms will the following issue, you join the meeting and TAP Screen goes black and the TAP screen is then show on the TV. Regards, Mike C Hi all, Finally got my intel NUC 11 after being on backorder for what seems like forever. I tried with a mDP => hdmi cable but still have the same issue. The only thing I can do is moving the mouse. Computer doesn't appear to start if a display isn't connected. 2) A refresh rate of 30Hz is no selectable. If you are facing this, do an update of both your graphics driver and your BIOS to their latest versions. And it has several problems now. Ok, it´s nok flickering, but the screens turns black for 2-3 seconds, and then back on. Beginner 08-23-2015 09:36 AM. After switching the NUC off (long button press) and turning it back on, it resumes from hibernation. 1 Pro Graphics card driver is . Try a displayport to hdmi cable. Private Forums; Intel oneAPI Toolkits Private Forums; All other private forums and groups; Intel® Connectivity Research Program (Private) Developer Software Forums. Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Gaming Forums. LibreElec details: 11. 10. If you are willing to try with Windows* operating system (OS) and the issue persists, it would be a pleasure to provide further support. I bought the Intel NUC X15 Laptop kit 3 months ago (11800H+RTX3070, Windows 11). 5" 21:9 Curved IPS KVM Monitor. : I Hi, thanks for answering. During the Windows installatio I don't usually suggest it, but you could try using a newer version of the Vega driver downloaded from the ATI/AMD site. Installing - Black Screen of Death Fix. : Install the latest Graphics Drivers: Visit Download Center or use the Intel® Driver and Support Assistant to update the Intel NUC Try to unplug/plug in the display cable(s): Unplug HDMI/DisplayPort cable from the NUC. Boot up the NUC with the USB stick plugged in. I tried new memory and new ssd, same issue. com: Intel NUC 11 with Core i7-1165G7 Processor(Quad-Core & Up to 4. To avoid the hassle of returning the NUC for a working one I've bought a second hand HDMI monitor. 04 running on. Test the NUC and monitor The blank screen. This package contains in addition to the Graphic Driver also the Intel Display Audio Driver and also the Intel Graphic Control Center (previously Intel Graphic Control Panel). Intel NUC to the display. I just purchased an Intel Nuc: Model: NUC7PJYH Ram: Crucial 8GB (1x8GB) 2400MHz DDR4 SODIMM HDD: Kingston A400 240GB SSD However when I power it on I get a black screen and nothing else (regardless of if I connect to a monitor or TV via HDMI). Remove DIMMs, switch, insert separately, try it in any combination. com/roelvandepaarWith thanks & praise to God, and with thanks Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. A few minutes after Windows Update had installed the Intel graphics driver, the display connected through the NUC's VGA port started to turn black for a second or two every couple of minutes. This works with no bl Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) When playing Total War: Rome II's different campaigns, the game goes to a black screen without any visuals besides the cursor and audio, which still seems to update as if interacting with the game. Just happens random and not under any strain. Can't tie it to any specific activity. Gaming Forums; After that Windows is installed and when started display goes black. See more details. Surfing the web etc. The Ethernet connection is set to a Private Network. HMDI to HDMI. After using the system for several months, the system won't boot into the OS and just shows black screen. I have an Intel NUC5i5RYK Memory: Kingston Hyper X 8GB (2x4GB modules) (DDR3L - 1600 CL9) same memory reviewers have been using. Monitor keeps going black on Intel nuc hades canyon I just reformatted everything and reinstalled Windows 10 fresh and I’m still having this problem where the Nuc keeps blacking out the screen and won’t turn it back on even when I press the power button. I purchased all different adapter types and I have even tried the recovery options specified in other posts. Check if the NUC shows signs of overheating. 1) I have checked the releade notes for BIOS 42 and there is no mention of a fix for the black screen problems that are affecting large numbers of J3455 NUCs. This happens at a few different points in the campaign but most commonly when loading into a battle from the campaign map, or when loading back to the Install the latest Thunderbolt™ driver for your Intel NUC model from Download Center. We are using in conjunction with the intel AMT tool, but get the same result when using the VPro manager. 2022) 30. USB Type-C to DP from Cable Matters. I tried 3 different monitors using VGA and HDMI connections, and one TV. 7 x 5. Let me clarify. The symptom is that the user will walk away and the screens will go to sleep, when they come back, the monitors will not wake up out of sleep and stay black The only "fix" is to force a shutdown by unpluging the NUC or holding the power button down. Troubleshooting BIOS Issues on Intel® NUC Documentation Content Type Troubleshooting Article ID 000005964 Last Reviewed 04/03/2019 Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) It looks like after the loading initial ram disk, it changed the display to a full screen, when this happens, it freezes using the rx 580 card. Hello again. 1 (Linux kernel 6. My NUC8 had a daily problem where the screen would not wake after turning off for a while, which resulted in me having to force shut down the NUC, every time. Intel Customer Support Technician If you’re experiencing the black screen after sleep problem on Windows 10/11, you can try the following steps to update the graphics driver: Press the Windows+X, then find and click “Device Manager”. Monitor (LG34WN750) connected with displayport/usb-c cable to rear usb-c port of my NUC (TB3). I tried to install XCP-NG on it but when the installer loads i’m presented with a black screen with a white cursor. 101. I already installed all Try to check with other hi speed HDMI cable. Windows® 10. This guide provides solutions to some common problems you might face with your Intel NUC. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; FAsla. Any solution available? I got the same problem with my Nuc7i5bnk, just got it a few weeks ago. How to fix it. In Windows, I can use the full resolutions of my 2 HDMI screens: 2560x1080@60Hz However, in Ubuntu, it seems the support for this resolution is missing from the driver, and it tops out at 1920x1080@60Hz for both screens, leading to black bars on both sides of the screen. After some restarts it shows Windows screen, i I click on Explorer it goes black again. Just as a recommendation, remember to always run the latest updates available for your system, this includes BIOS, drivers, when screen is between flickering/glitching out, the cursor appears fuzzy. I was experiencing random black screen, flickering items except the video on the screen or the video pauses and all the items are black except the photo of the video (video paused) while watching videos or having a meeting using video communications platform. Quick update: There is a new graphics driver (. I was able to enter the BIOS and see the old version (34), then do an update to version 63 and confirmed that. 1 Centimeters : Item Width 11. turn the monitor on and it shows a black screen with a static cursor in the upper left hand side. Amazon. I have a Bluestork USB 3. 8 cm; 1. Description of no boot / display issues. Power Button LED and Ring LED Settings on Intel® NUC Kits: No Boot, Auto-Shutdown, or Hang Issues on Intel® NUC Element Products: No Display or Boot Issues When Using USB-C or Thunderbolt Monitor after Updating the Intel® NUC NUC11PA[H/K] BIOS to Version 0043: BIOS Update and Recovery Instructions for Intel® NUCs with the Aptio® V UEFI Intel NUC8i5BEH Black screen issue resolved with BIOS update . 12, both not working Supervisor logs: Not booting, so no supervisor logs Journal logs: Not booting, so no journal logs Kernel logs: Not booting, so No, that will be in a subsequent BIOS release. 2 Centimeters : Screen Resolution 3840 x 2160 : Resolution 3840 x 2160 pixels : Product Dimensions 11. So, you need it to install the correct graphics driver from the graphics driver package. 0 hub connected to the NUC as well as an external hard drive, both have their own power supplies though. When running Linux headless on NUC DC53427hye we had to use nomodeset command otherwise we got a Black screen on KVM Hello darac85 Thank you for posting on the Intel️® communities. Dolby Digital* 5. Black screen intel NUC D54250WYKH. But if I install Windows 8. In order to have a better understanding of your issue, please provide me with the following: 1. Latest BIOS available on Intel Download Center. 4. I ended up finally unplugging it letting it sit and then later when I plugged it back it it booted up Intel : Manufacturer intel : Series Intel Nuc 10 Performance Kit : Colour Black : Form Factor Small Form Factor : Item Height 5. DP to DP . When it happen I can't even power off the nuc nomally - I have to hard power off by keeping power button pressed. xz this morning, and it has been stuck "Waiting for The only thing I appear to be able to do is press "ctrl+c" which will result in a black screen for a few minutes before displaying the message again. gnvcjh pawofae jvimcsiq zljd dnlwu uiwpcac tbzpag milro tudzeh rgh